Terms and Conditions

1. Introduction

Welcome to Sandhook! By registering or using our services, you agree to these Terms and Conditions. If you do not agree, please do not use our platform.

Sandhook provides tools for managing email campaigns, generating leads, and accessing analytics. Our goal is to provide reliable, secure, and user-friendly services while safeguarding your rights and privacy.

For questions, please contact us at info@sandhook.com.

2. Privacy and Data Usage

Sandhook values your privacy. We collect minimal data necessary to provide our services, including your email address for account creation, as well as non-personal usage data to improve functionality and performance.

We collect lead data, email campaign performance data, and other analytics to enhance your experience with our platform. However, we do not track the identity of users who interact with your emails unless you opt-in to any tracking activities.

Users can access, update, or delete their data at any time. Deleting your account will permanently remove all associated data from our systems.

For detailed information, refer to our Privacy Policy.

3. Permitted and Prohibited Use

Permitted Use:

• You may use Sandhook for lawful purposes, including creating and managing email campaigns, generating leads, and accessing analytics for personal or business use.

Prohibited Use:

• You must not use Sandhook to send unsolicited emails, spam, or content that violates laws or promotes malicious activities.
• Do not attempt to hack, disrupt, or interfere with Sandhook’s platform security or functionality.
• Unauthorized resale, redistribution, or commercial use of Sandhook services is strictly prohibited.

Sandhook reserves the right to suspend or terminate access for any user engaging in prohibited activities.

4. Service Usage

Sandhook offers free and subscription-based tiers, each with different features and limitations. Subscriptions are non-refundable unless explicitly stated otherwise during the purchase process.

• Users are responsible for selecting the correct tier based on their needs and complying with any limitations of the chosen tier.
• Subscription fees are billed according to the terms outlined at the time of purchase.

5. Disclaimers and Limitation of Liability

We strive to provide reliable and effective services, but:

• No Guarantees: Sandhook is provided "as is" without warranties of any kind, express or implied.
• Occasional Service Interruptions: Sandhook may experience interruptions, bugs, or data issues due to maintenance, updates, or other unforeseen circumstances.
• No Liability for Misuse: Sandhook is not responsible for damages, losses, or legal actions resulting from misuse of our platform or any third-party services.
• Limited Liability: Our total liability is limited to the amount paid by the user in the last 12 months for the subscription in question, if applicable.

6. Intellectual Property

Sandhook retains ownership of all intellectual property related to the platform, including but not limited to software, design, trademarks, and branding. Users retain ownership of the content they upload and generate through the platform, but they grant Sandhook a non-exclusive license to store, process, and use such content as necessary for providing the service.

7. Termination of Services

Sandhook reserves the right to suspend or terminate access to the platform for users who violate these Terms and Conditions. Users may delete their accounts at any time, permanently erasing all associated data from our systems.

8. Changes to Terms

We may update these Terms from time to time. If significant changes are made, we will notify you via email or post a notice on the platform. Continued use of the service constitutes acceptance of the updated Terms.

9. Governing Law

These Terms are governed by the laws of the European Union (EU). Disputes will be resolved under EU jurisdiction, and users agree to submit to the exclusive jurisdiction of the courts in the EU.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions or the Sandhook platform, please contact us at info@sandhook.com.